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- Step 1: Go to the Pearson VUE website here
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Cisco 700-805日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Roles and Responsibilities | 30% | - Describe Renewals Manager role and integration - Explain renewals tasks and success metrics |
| Topic 2: Customer Success | 10% | - Define customer success - Explain customer journey & IT purchasing models |
| Topic 3: Business Acumen | 30% | - Interpret key financial terms (e.g., CAPEX, OPEX) - Describe renewal cycle and risk action planning - Evaluate products and services to meet customer goals |
| Topic 4: Customer Success Foundation | 10% | - Define customer experience - Explain the stages of the customer lifecycle - Explain recurring revenue financial implications - Describe recurring revenue financial terms |
| Topic 5: Cisco Tools and Processes | 20% | - Describe CX Portfolio and deal management processes - Explain Smart Accounts & Smart Licensing |
