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SAP C-C4C12-1811 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:

1. Administration and configuration functionality is available in an HTML5 User Interface. Determine whether this statement is true or false.

A) False
B) True

2. Your customer needs information from multiple internal and external sources. The result must be shown on an Opportunity Overview in SAP Hybris Cloud for Customer.
Which mashup type do you recommend?

A) HTML mashup
B) Data mashup
C) URL mashup
D) Custom mashup

3. What activities do you perform in the Administrator work center to enable a new social media channel? (3 correct answers)

A) Select the channel type
B) Create and schedule a social media import run
C) Select the social media channel service level
D) Set up access to your social media account
E) Define the ticket priority with the social media channel provider

4. You need to record the level of influence that a customer's employee is having on an opportunity. What do you use to record this influence?

A) Buying center
B) Parties involved
C) Influencer map
D) Sales team

5. Your customer is reorganizing their sales organization. All opportunities need to be updated with the new sales organization units.
Which tool do you use to perform this mass update? (2 correct answers)

A) Jobs Mass Data Run Object (MDRO) Jobs
B) Data Migration Tool
C) XML File Input
D) Data Workbench

Solutions: