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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. Myco, a telecom company, has recently implemented Pega Customer Decision Hub. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.
What artifact do you configure to translate the traditional segments used to identify the target audience?

A) Engagement policies and Arbitration
B) Audience
C) Contact policies
D) Segmentation

2. U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub.

Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?

A) Fair
B) Good
C) Poor
D) Very Poor

3. HOTSPOT
U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.
In the Answer Area, select the correct artifact you use to implement each requirement.

4. MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area.
What do you need to configure in the Next-Best-Action Designer to implement this requirement?

A) Applicability rules
B) Customer segment
C) Audience
D) Prioritization formula

5. What is the name of the property that is automatically recomputed for each decision component?

A) Propensity
B) Order
C) Rank
D) Priority

Solutions: