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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose Microsoft Lync Server 2013 environment includes:
-a single Standard Edition Server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(S) reverse proxy.
Client computers are configured as shown in the following table:

Some users report that they are unable to participate in audio/video conferences by using the Lync Web App. You need to ensure that users are able to participate in audio/video conferences by using the Lync Web App. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Install the Lync Audio/Video ActiveX Plugin.
B) Install Microsoft Silverlight.
C) Extract the MSI from the executable and run the install.
D) Upgrade the operating system to Windows 7 Professional.

2. HOTSPOT Your customer supports a Microsoft Lync Server 2013 environment. Users are unable to add a federated user to an AV conference. The affected users can view the federated user's presence, and the internal users' External Access Policy is configured to allow communication with federated users. You attempt to initiate a Telnet session to TCP port 5062 from your Lync Server 2013 Front End Server to your Lync Server 2013 Edge Server's internal interface, but you receive an error message that includes "Could not open a connection to the host, on port 5062: Connect failed." You decide to work with the network team to ensure that the Lync Server 2013 environment has the appropriate connectivity to ensure media path negotiation and media flow between the front end server and the Edge server. You need to ensure that users are able to add federated users to an AV conference. Which network ports should you confirm are open on the Lync Server 2013 Front End Server and on the Lync Server 2013 Edge Server? To answer, select the appropriate server or servers for each port in the answer area.

3. You support a datacenter that consists of one pool running Microsoft Lync Server 2013. You deploy Microsoft System Center Operations Manager. You implement Enterprise Voice. Some users use a desktop phone to place and receive public switched telephone network (PSTN) calls with people outside of Lync. Some of these users report connectivity issues with incoming and outgoing calls. You need to test that users are able to place and receive calls with people outside of Lync. What should you do? (Each correct answer presents part of the solution. Choose two.)

A) In the synthetic transaction, use the Test-CsP2PAV cmdlet.
B) Create a watcher node and configure it for a default synthetic transaction.
C) Create a watcher node and configure it for an extended, non-default synthetic transaction.
D) In the synthetic transaction, use the Test-CsPstnPeerToPeerCallcmdlet.

4. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet.
Users are able to share screens remotely during conference calls. However, when they attempt to upload a Microsoft PowerPoint presentation, the sharing attempt fails with an error. You need to ensure that users are able to share PowerPoint presentations during Lync conference calls. What should you do?

A) Install and configure an Office Web Apps Server in Lync Topology.
B) Install and configure the PowerPoint 2013 Viewer on the Lync presenter workstations.
C) Install and configure Silverlight on the user workstations.
D) Install and configure the Office Web Apps Server Components on the Lync Pool Server.

5. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet. Some users have Lync Mobile installed on their mobile devices.When the users attempt to sign in to Lync from their mobile devices on a carrier network, they receive the following error message: "Cannot connect to the server. It might be unavailable. Also please check your network connection, sign-in address, and server addresses." You need to ensure that users are able to sign in to Lync from their mobile devices on a carrier network. What should you do?

A) Add a LyncDiscoverlnternal DNS entry that points to the Lync Front End Pool Server by using a reverse proxy.
B) Add a LyncDiscover DNS entry that points to the Lync Front End Pool Server by using a reverse proxy.
C) Add a LyncDiscoverlnternal DNS entry that points to the Lync Edge Server.
D) Add a LyncDiscover DNS entry that points to the Lync Edge Server.

Solutions: