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HP HP2-B85 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is most important to remember about both transactional and consultative sales?

A) You should focus only on your margin.
B) You should minimize time spent with customers.
C) You should focus primarily on volume of sales.
D) You should focus on your customer's business problems.

2. How do HP Edgeline technology printheads work in Edgeline MFPs?

A) They consume less toner.
B) They work with PhotoREt III.
C) They move with the paper.
D) They remain stationary.

3. What are attributes of a document in the digital age? (Select two.)

A) A document is increasingly expensive to produce.
B) A document is only used in business.
C) A document conveys information.
D) A document can be printed on everything from fabric to plastic.
E) A document is limited to standard paper types.

4. How can HP Color LaserJets and HP Color LaserJet MFPs add value for your customers?

A) by storing pages online
B) by enabling in-house printing of marketing collateral
C) by having unlimited finishing options
D) by using recycled paper

5. What is a proven advantage of using color when advertising by mail?

A) People are willing to buy anything if color is used.
B) People are far more likely to pick up and respond to a piece of color mail.
C) Color is the cheapest form of printing.
D) Color printers can create stamps for mailings.

Solutions: