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Scope
This certificate verifies the fundamental knowledge to become a development consultant ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
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Certified Application Developer - ServiceNow Training and Certification
Preparation Guide for ServiceNow CAD Certification Exam
Introduction
The ServiceNow Certified Application Developer Exam certifies the candidate having the skills and essential knowledge to develop applications and solve business problems.
Topics to Cover
ServiceNow CAD exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.
Following are the major learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification. Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.
Security and Restricting Access: 20% Restrict access to applications and application modules Automatically create application Access Controls Manually create, test, and debug Access Controls Use Glide System methods to script security Use Application Scope to protect application artifacts
Designing and Creating Application: 15% Determine if an application is a good fit with ServiceNow Design and implement a data model Create modules Use Application Scope
Working with External Data: 10% Import data in CSV or Excel format Integrate, test and debug external data source using SOAP and REST
Managing Applications: 15% Download and install applications Use Delegated Development to manage source code and code review Use the ServiceNow Git integration to manage source code
Application User Interface: 20% Create, design, and customize forms Add/Remove fields from forms and tables Write, test, and debug client-side scripts for desktop Write, test, and debug server-side scripts Use a Record Producer as an application's UI
Application Automation: 20% Write, test, and debug Work-flow and Flow Designer Implement and use Document Feeds Create and use Application Properties Create Events, Schedule Script Executions (Scheduled Jobs), Utils Script Send and receive email Design and create a Homepage and reports
Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.
ServiceNow CAD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Designing and Creating an Application | 20% | - Use and manage application scope - Determine application suitability for ServiceNow platform - Design and implement data models and relationships - Create application modules and navigation |
| Topic 2: Working with External Data & Integrations | 10% | - Use REST APIs and Scripted REST APIs - Import and export data from external sources - Work with IntegrationHub and third-party systems - Configure inbound and outbound integrations |
| Topic 3: Application Automation | 20% | - Build workflows and Flow Designer processes - Create and manage application properties - Implement events, scheduled jobs and script includes - Configure email notifications and actions |
| Topic 4: Security and Restricting Access | 20% | - Secure application artifacts and data - Use scope for security separation - Configure access controls and permissions - Implement role-based access control |
| Topic 5: Application User Interface | 20% | - Design, customize and configure forms and fields - Implement UI Policies, UI Actions and Record Producers - Write, test and debug server-side scripts - Write, test and debug client-side scripts |
| Topic 6: Application Management & Deployment | 10% | - Use delegated development and Git integration - Manage application lifecycle and updates - Use source control and deployment tools - Package and publish applications |



