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Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Backup, Restoration and System Upgrades | 20% | - Configuration management - System recovery processes - Backup and restore procedures - Software and firmware upgrades |
| Topic 2: System Status, Troubleshooting and Alarm Management | 20% | - Fault isolation and troubleshooting - Alarm identification and resolution - Issue escalation procedures - Performance monitoring |
| Topic 3: Integrated System Logging and Network Diagnostics | 20% | - Connectivity troubleshooting - System logging and analysis - Network and SIP diagnostics - SSA and Monitor tools usage |
| Topic 4: Call Flow Configuration and System Monitoring | 20% | - Call routing and short codes - Voicemail and UCM configuration - Call behavior analysis - System monitoring tools |
| Topic 5: Avaya IP Office Platform and Security Administration | 20% | - Platform architecture and components - Security settings and policies - System administration and management - User and extension configuration |
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. Which two applications are supported by the Unified Communication Module (UCM) without the need for an external server? (Select two.)
A) Embedded Voicemail Pro
B) Avaya Call Management System
C) one-X® Portal
D) Avaya Aura® Conferencing
E) Avaya Aura® Messaging
2. Where is the TCP Streaming Tool located?
A) In the Web Manager Application
B) In the System Status Application (SSA)
C) In the Manager Application
D) In the Monitor Application
3. A user from a remote IP Office site contacts you to discuss a voicemail issue. You use the Manager program to check the multi-site IP Office network, but only your local IP Office is displayed.
What could be the reason for this issue?
A) No SCN users are available.
B) Your login credentials are incorrect.
C) The Unit/Broadcast address is set to 255.255.255.255.
D) The remote sites are undergoing a reboot.
4. Where can password rules and complexities be set for Users?
A) From the Web Manager, go to Call Management > Security.
B) From the Manager application go to Advanced > Security Settings and open General Settings
C) From the User Portal go to settings and change the security settings
D) From the Manager application open your system configuration and select a user in the Users section and open the Security tab
5. On an IP 500 control unit that has 12 DS30 modules configured, what is the maximum number of ISDN/PRI trunks that can be configured?
A) 8
B) 4
C) 3
D) 6
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: D |
