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Salesforce CRT-271 exam is designed for professionals who want to become certified Community Cloud Consultants. Certification Preparation For Community Cloud Consultants certification is highly recognized in the industry and helps individuals to showcase their expertise in the area of community cloud implementation. CRT-271 exam is intended to test the knowledge, skills, and abilities of the candidates in various areas such as community setup, security and access, community management, and community engagement. With this certification, individuals can demonstrate their ability to design, build, and implement successful community cloud solutions for their clients.
The Salesforce CRT-271 exam consists of 60 multiple-choice questions that must be completed within 90 minutes. The passing score for the certification is 68%, and the exam is available in English, Spanish, French, German, Portuguese, and Japanese. It is recommended that candidates have at least six months of experience working with Salesforce Community Cloud before attempting the CRT-271 exam.
NEW QUESTION # 159
You are creating a community whereby your customers will be able to upload photos of themselves with your products to a contest chatter group. You want to make sure only photo file extensions are allowed e.g. (.jpg,
.png, .gif) and only up to 500mb. What steps would you take to enable this?
- A. Define the file size limit in the Community Manager but it's not possible to limit the file type
- B. Define the file types in the Community Builder but it's not possible to restrict the file size
- C. Define the file types and size limit in the Community Manager under Administration
- D. Download a 3rd party photo upload component from the AppExchange
- E. Write an apex trigger on the Feed Object
Answer: C
NEW QUESTION # 160
Universal Containers wants to launch a Community where customers can complete a registration form to gain access to the Community. How should a Salesforce Admin add this capability to the Community? Choose one answer
- A. Implement a Web-to-case form to capture user details and use case details to create a Community user
- B. Enable the option Allow External Users to Self-register in the Community Management page
- C. Use the registration form in the company website and allow users to register
- D. Create a publically accessible custom page with the registration details and add a link to the Community login page
Answer: B
NEW QUESTION # 161
As part of its recent efforts to improve brand recognition, Universal Containers had upgraded all of its Communities to use Lightning templates. The next step will be to unify the branding across all of these Communities. What is an efficient way to accomplish this?
Select one or more of the following:
- A. Use a shared Bootstrap CSS file in all of the Communities
- B. Create a standard theme that is used in all of the Communities
- C. Ensure that all Community managers use the same CSS standards in all pages
- D. Ensure that all Communities are only using standard Lighting Components
Answer: B
NEW QUESTION # 162
Universal Containers is launching a Community to provide a self-help channel to their customers and partners.
Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities. Which license should a Salesforce Admin use for the partner users?
- A. Customer Community Plus License
- B. Partner Community Plus License
- C. Support Community License
- D. Service Cloud License
Answer: C
NEW QUESTION # 163
Universal Containers builds their customerCommunity on Napili templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?
- A. From the Community Workspaces
- B. From the Community Builder
- C. From the Community site
- D. From the All Communities setup page
Answer: A
NEW QUESTION # 164
Why would you modify the Head Markup of a Salesforce Community? [Choose 3]
- A. To modify the community colour palate
- B. To add Custom JavaScript blocks
- C. To enable single sign on
- D. B and C
- E. To add References to external JavaScript files
- F. To add SEO meta tags
Answer: B,E,F
NEW QUESTION # 165
Your company is using the Koa Community Template and wishes to add a new custom page what steps should you take to complete this?
- A. Create a new page from in the Community Manager
- B. Install the Community Page Manager from the AppExchange
- C. Clone an existing page in the Community Builder
- D. Ask your developer to create a new Visualforce Page
- E. Create a new page in the Community Builder
Answer: E
NEW QUESTION # 166
How should a Salesforce Admin fulfil this requirement? Universal Containers needs to enable public access to Community content.
- A. Update the setting to allow access without login in Community Settings.
- B. Update all pages to allow Public Visibility in Site.com Studio.
- C. Update the setting to Public Visibility to all Community pages in Setup.
- D. Update preferences to allow access without login in Community Management.
Answer: D
NEW QUESTION # 167
A Salesforce Admin enables "Allow Members to Flag" in Community Management.
Which two content types can member flag as inappropriate?
Choose 2 answers
- A. Files
- B. Posts and Comments
- C. Topics
- D. Articles
Answer: A,B
NEW QUESTION # 168
Universal Containers needs to match the color scheme of their Customer Service Template-based Community withUniversal Containers' branding colors.
What is the most efficient way to accomplish this task7
- A. Download HTML/CSS from the company's website and upload it inside the Experience Builder.
- B. Get HEX codes for branding colors from the company's website andmanually add them inside the Branding Editor.
- C. Select an available color scheme inside the Branding Editor that most closely matches the company's branding colors.
- D. Upload the company logo to generate a color palette that matches the company's brandingcolor.
Answer: D
NEW QUESTION # 169
What two things should the Salesforce Admin do to achieve this? Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members.
- A. Create a new page, add the standard survey components, and publish.
- B. Build custom Lightning survey components for the template.
- C. Find and install a Visualforce survey app from the AppExchange.
- D. Find and install a Lightning survey app from the AppExchange.
Answer: B,D
NEW QUESTION # 170
How should the Salesforce Admin meet this requirement? Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members.
However, users from the same partner should be able to hold discussions amongst themselves.
- A. Create a sharing group for partner accounts under Sharing Settings.
- B. Deselect Community User Visibility under Sharing Settings.
- C. Update the Internal User record to Private under Sharing Settings.
- D. Turn off Portal User Visibility under Sharing Settings.
Answer: B
NEW QUESTION # 171
Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to give members of the Napili template -based Community access to this information for their vanpools. What is themost efficient way to accomplish this task?
- A. Create a Detail page for the Custom Object and add the Custom Object as a Navigation Menu item
- B. Create aDetail page for the Custom Object and add it as a tab in Community Management
- C. Create a Visualforce page for the Custom Object and add the Custom Object as a Navigation Menu item
- D. Create a Visualforce page for the Custom Object and add it as a tab in Community Management
Answer: A
NEW QUESTION # 172
Universal Containers wants its Community users to have the ability to log in using Facebook and Google.
Which set of features should the Administrator use to achieve this goal?
Select one or more of the following:
- A. Single Sign-on and AppExchange
- B. Auth Provider and Registration Handler
- C. Auth Provider and Flow
- D. Custom Lightning Component and Apex Class
Answer: B
NEW QUESTION # 173
Universal Containers is building a Customer Community.
What can the Administrator add to the Navigation Menu?
- A. Salesforce Objects, Community Pages, App Launcher, External URLs, FeatureTopics, Setup Menu
- B. Salesforce Objects, Topics, Community Pages, External URLs, Forecast, Menu Labels
- C. Salesforce Objects, Topics External URLs, Lightning Components, Community Pages, Menu Labels
- D. Salesforce Objects, Global Action, Community Pages, External URLs, Navigational Topics, Menu Labels
Answer: C
NEW QUESTION # 174
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Salesforce CRT-271 (Certification Preparation For Community Cloud Consultants) Certification Exam is a comprehensive assessment of a candidate's knowledge and skills in community cloud implementation and management. It is a valuable certification for professionals who want to advance their careers in Salesforce consulting and gain a competitive edge in the market. Candidates can prepare for the exam by taking advantage of Salesforce's training resources and attending in-person training sessions or joining online study groups.
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