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HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Partner Status, Contractual Cartridges and Contract Upload | 11% | - Contractual cartridge definition and usage - ICPP contract upload process - Partner qualification and status |
| HP Channel MPS Program and cMPS Discounts | 32% | - cMPS program rules and eligibility - Contract terms and conditions - Discount structures and margins |
| Cost Per Page and HP cMPS Pricing Tool | 12% | - Base + Click and Level Pay models - Using the official cMPS pricing tool - Cost per page calculation models |
| Market Dynamics and HP Channel/Partner MPS Offering | 12% | - EMEA MPS market overview - HP channel partner program structure - Positioning cMPS vs other MPS models |
| Audit and Control | 4% | - Contract compliance and auditing - Reporting and control procedures |
| The Value of the Printing System | 29% | - HP printing system architecture - Selling and presenting the solution - Value proposition and customer benefits |
HP Selling HP EMEA cMPS Sample Questions:
1. What happens to a partner that leaves the cMPS Partner program?
A) They have all existing contracts in the program managed by HP directly.
B) They will become HP partner Managed Print Service Partner (HPpMPS)
C) The partner can continue to use the cMPS program for discounts for new contracts for a period of 12 months after leaving the program.
D) They will become a cMPS Maintenance Partner with continued access to discount (SCRP) for existing contracts only
2. When is it appropriate for an HP partner in the Channel Managed Print Services program to work with HPFinancialServices?
A) It is appropriate if the contract contains more than 50% HP hardware.
B) It is the partner's decision to select the financing company, and HP Financial Services is an option.
C) It is always appropriate
D) It is appropriate only when HP Superdome servers are included in the contract
3. Which statement is true regarding a "level pay" pricing model?
A) The customer pays a variable amount per month based on the pages printed
B) The customer pays a fixed amount for the total duration of the contract without annual reconciliation
C) The customer pays a fixed amount per defined period withreconciliationevery 12 months
D) The customer does not pay.
4. What are the consequences of misusing the HP Channel Managed Print Services program discount? (Select two.)
A) The partner will pay back the net value of the discounts that HP paid to distribution in order to support the SCRP Program.
B) HP will inform all key competitors of the partner about the misuse.
C) The partner will pay back all program achievements, such as contractual bonus and Pay For Results (PFR).
D) All existing contracts of the partner will be reassigned to HP directly.
E) HP will issue a warning letter to the partner, giving 3 months' notice to become compliant with the CMPS program or be expelled for a minimum of 2 years.
5. What is a critical element to remember to ensure a successful uploading of contract and supplies information in the ICPP portal?
A) The supplies import has the correct contract ID to match the contract upload ID.
B) The supplies and contract information must be consolidated into a single csv file prior to upload to the ICPP portal.
C) All upload files are converted into an XML format prior to uploading to the ICPP portal
D) A confirmation mail should be sent to the HP account manager after successful upload, quoting the contract IDs.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A,D | Question # 5 Answer: D |



