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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

Question 1

n the event of loss, what can be used to find a device?

A. Enable BlackBerry Device Services
B. Enable Location Services
C. Enable Airplane mode
D. Enable BB Protect

Question 2

Which of the following resources would enable a user who has lost a device to ensure that their contact information is displayed on their BlackBerry?

A. BlackBerry Lost and Found
B. App World
C. BlackBerry Protect
D. BlackBerry Help

Question 3

When the customer opens a new application, previously running applications are no longer seen. What is most likely happening in this scenario?

A. The Active Screen only displays four running applications. If a fifth application is opened, the oldest running application is closed to make room on the display.
B. The Active Screen only displays four running applications. If there are five or more applications active, swipe from the bottom of the screen up to reveal additional running applications.
C. The Active Screen only displays four running applications. If there are five or more applications active, a second Active Screen is launched to display the additional. Swipe left to right to reveal the additional Active Screen.
D. The Active Screen only displays four running applications full size. If there are five or more applications active, the icons are shrunk to allow additional applications to be shown.

Question 4

Which of the following is needed to successfully add an account to a BlackBeriy 10 (BB10) device?

A. Scanned code with the account information
B. Hashed password for the account
C. Network connectivity to the service which hosts the account
D. Accounts can only be added after business hours

Question 5

Email automatically moved to a subfolder in the mailbox, from an account integrated using Active Sync, is not seen in the Hub. Which of the options below best describes the process to ensure folder sync has been configured?

A. Open the Setup application from the home screen, select Accounts, select Set Defaults and select the integrated Active Sync account, open Folder Synchronization and verify or select the desired subfolders.
B. Pull down top panel with a downward bezel swipe, select Settings, Accounts and select the integrated Active Sync account, select Edit Folder Settings.
C. While in the BlackBerry Hub, open the Options panel, select Inbox Management, open the integrated Active Sync account and select Edit Folder Settings and verify or select the desired subfolders.
D. While in BlackBerry Hub, select Option pane (3 seashells, dots), navigate to Settings, Email Account Preferences, and select the integrated Active Sync account, select Folder Settings and verify or select the subfolders for synchronization.

Solutions: