Preparation quality depends on relevance, not volume. The Avaya Contact Center Select Implementation and Maintenance material at GuideTorrent focuses on 65 practice questions aligned with current exam topics, because answering questions that no longer appear helps nobody.
Avaya 78950X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Administration | - System Administration
|
| Topic 2: Architecture | - Avaya Contact Center Select System Design
|
| Topic 3: Troubleshooting | - Problem Diagnosis and Resolution
|
| Topic 4: IP Office Configurations | - IP Office Integration
|
| Topic 5: Implementation | - System Deployment
|
| Topic 6: Business Continuity | - High Availability and Recovery
|
78950X Preparation: Frequently Asked Questions
Recommended experience with Avaya Contact Center Select deployment, configuration, administration, and troubleshooting.
The Avaya Contact Center Select Implementation and Maintenance material is developed by a dedicated research team whose members bring rich hands-on IT experience, including past work for international IT corporations. That background shapes both the questions and the way they are organized for study.
Each Avaya Contact Center Select Implementation and Maintenance question is drawn from a large body of technical knowledge and analyzed before it enters the bank. Questions that are no longer relevant to the current exam are removed, while new material is added as the exam evolves, so the set you study stays lean and current.
- IP Office Configurations ()
- Architecture ()
- Implementation ()
Begin with the topics where your confidence is lowest, then confirm the rest.
The package includes 65 practice questions for the 78950X exam, covering the current Avaya Contact Center Select Implementation and Maintenance objectives with verified answers.
Avaya Contact Center Select Implementation and Maintenance Sample Questions:
Before a skillset threshold class will apply to a skillset, which action must be taken?
- A. The skillset threshold class must be created and assigned to the skillset in configuration.
- B. The skillset threshold class must be created and applied to the agents servicing the skillset.
- C. The skillset threshold class must be created and assigned to the skillset in Orchestration Designer.
- D. The skillset threshold class must be created and assigned to the skillset in Real-Time displays.
Correct Answer: A 🗳️
When creating custom announcements for application flows and scripts, in which format should they be created?
- A. WAV files
- B. VBK files
- C. MP4 files
- D. MP3 files
Correct Answer: D 🗳️
Which statement is true about the Avaya GREP tool?
- A. It should only be used on an active system to capture real-time events.
- B. It is only used during the installation phase and should not be used on an active server.
- C. It is only used to report on SIP related messages during low traffic periods.
- D. It should be used on a PC to search log files that have been downloaded from Avaya Contact Center Select (ACCS).
Correct Answer: A 🗳️
Which three methods of adding agents does Avaya Contact Center Select (ACCS) support? (Choose three.)
- A. Contact Center Management multi add option
- B. Contact Center Management add many users
- C. Contact Center Management add agent
- D. Contact Center Configuration Tool
- E. Contact Center Management create copy
Correct Answer: A,B,D 🗳️
Information in the Avaya Contact Center Select (ACCS) historical database Is summarized into interval, daily, weekly, and monthly summaries.
If the current time is 8:05 AM, when could the first interval report be created that would include current activity?
- A. Any time after 8:05 AM
- B. After 8:15 AM
- C. After 9:00 AM
- D. After midnight
Correct Answer: C 🗳️
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