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Avaya IP Office Configuration and Maintenance Sample Questions:
1. An existing IP Office customer currently has an IP500 with l4 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP office. They have purchased a 24/30 enamel ISDN line from their provider to upgrade the trunk capacity of the system.
What must be added to the IP Office to make this work?
A) PRI24/PR130 or PR1-U Expansion Card
B) PRI-UNI Expansion Card
C) ATM 16 Expansion Module
D) VCM32
2. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A
20-channel SIP trunk on a dedicated 2 MR connection will be used.
The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The customer wants the highest voice quality while keeping Voice Compression Modulo (VCM) resource use at a minimum.
Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?
A) G.711 for the SIP trunk and G.729(a) for the IP telephones
B) G.729(a) for the SIP trunk and G.729(a) for the IP telephones
C) G.711 for the SIP trunk and G.711 for the IP telephones
D) G.729(a) for the SIP trunk and G.711 for the IP telephones
3. Which two statements describe what is required to setup a Small Community Network (SCN) consisting of lour IP500v2 control units? (Choose two.)
A) The total number of users within the Small Community Network must not exceed 250.
B) The user and group names on each system must be unique.
C) Combo Cards are required in all systems.
D) The extension, user, and group numbering on each system must be unique.
E) The underlying network must be configured as a flat layer 2 subnet.
4. Which item must be completed for an IP Office user to be counted in CCR as an agent?
A) User must be a member of a hunt group.
B) User must be defined as an agent in one-X Portal.
C) CCR Agent Must be checked on the user's Supervisor tab.
D) force Account Code must be checked on the user's Supervisor tab.
5. The Customer Call Reporter (CCR) server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
A) http://192.168.42.100/CCRWebClint
B) http://192.168.42.100:8080/inyama/inyama.html
C) https://localhost/CCRWebAgent
D) http://localhost/CCRWebAgent
E) http://192.168.42.100:8888
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B,D | Question # 4 Answer: C | Question # 5 Answer: A |



