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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. To a customer, what main value does an IBM Business Partner bring to an IBM Connections implementation?

A) They can provide impressive presentations
B) They can provide legacy systems expertise
C) They provide installation, integration, and trusted consulting to ensure the success of the project
D) They can provide discounted sales quotes

2. What is one of the key strategies that companies should be looking at to build a social business agenda?

A) Networkyour entireinfrastructure with bi-directional, unfettered Internet access
B) Align your strategy for maximum profit
C) Gain social trust
D) Engage your IT manager as the leader of your social business agenda

3. What is the flagship (leading product) of IBM social software?

A) IBM Tivoli Manager
B) IBM WebSphere
C) IBM Lotus Quickr
D) IBM Connections

4. What is the capability called that allows a user to upload documents to their own file-store in IBM Connections?

A) Forms
B) Folders
C) Files
D) Docs

5. When successful social businesses analyze their social data, what important areas should they search for?

A) Published patents in their industry
B) Press releases from associated industries
C) Trends in evolving topics
D) Past stock prices of their competitors

Solutions: