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CII M92 Exam Syllabus Topics:

CII Insurance Business and Finance (IBF) Sample Questions:

1. The balanced scorecard approach to measuring organisation performance has four perspectives. What are the four perspectives recommended by this approach?

A) Financial; internal business processes; learning & growth; customer.
B) Regulatory; solvency; liquidity; profitability.
C) Shareholder; policyholder; employee; supplier.
D) Planning; organising; leading; controlling.

2. Where, if at all, must a statement from the chairman of the London office appear, in the annual report and accounts?

A) In the notes to the financial statements.
B) It is not required.
C) In the directors' report.
D) In the auditor's report.

3. In the context of management information systems, a control cycle is best described as the

A) process of encrypting sensitive client data.
B) full automation of the underwriting process.
C) training program for new IT staff.
D) comparison against a plan and production of reports by exception.

4. Which financial document will the CEO use to obtain the solvency margin?

A) Balance sheet.
B) The management accounts.
C) The cash flow statement.
D) The income statement.

5. Which management style would it be best to adopt during a period of radical change?

A) Laissez-faire.
B) Autocratic.
C) Democratic.
D) Paternalistic.

Solutions: