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CompTIA JK0-802 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A user reports that the PC is not working. After questioning the user, the technician believes the problem is a bad memory module. Which of the following is the NEXT step the technician should take?

A) Verify the system is working correctly
B) Document findings, actions, and outcomes
C) Test the theory by running memory diagnostic software
D) Test the theory by replacing the motherboard

2. A technician is onsite to troubleshoot a distorted image on a laptop. Which of the following is the BEST way to determine if the LCD screen is the cause of the issue?

A) Adjust the resolution of the laptop.
B) Reinstall video driver in Windows operating system.
C) Connect an external monitor to the laptop.
D) Disable the onboard video card.

3. The swap file is described as which of the following?

A) A system file containing the computer's virtual memory.
B) A file created when downloading a program from the web.
C) A hidden file created when moving files on a computer.
D) The hidden file created when in hibernation mode.

4. Which of the following security threats is BEST mitigated through proper user training?

A) Social Engineering
B) Browser Adware
C) Rootkits
D) A Worm

5. Which Windows 7 command can stop a single process from the command-line?

A) Tasklist
B) Shutdown
C) DEL
D) Taskkill

Solutions: