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HP HPE2-E84 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HPE GreenLake & Consumption-Based Solutions | 20% | - GreenLake Flex and core solutions - GreenLake value and consumption model - Financial and operational advantages |
| Topic 2: Solution Positioning & Sales Process | 20% | - Value-based selling techniques - Align solutions to customer requirements - Differentiate HPE from competitors |
| Topic 3: HPE AI Solutions & Value Proposition | 25% | - HPE and NVIDIA partnership and offerings - Use cases and business benefits of AI solutions - HPE AI portfolio and key differentiators |
| Topic 4: Selling HPE Software as a Service (SaaS) | 20% | - Positioning HPE SaaS offerings - SaaS model benefits for customers and partners - Identify and qualify SaaS opportunities |
| Topic 5: Customer Challenges & Market Trends | 15% | - Business and technical challenges customers face - Value of HPE Financial Services and HPE Services - Drivers for as-a-service and hybrid cloud adoption |
HP Selling HPE AI and As-a-Service Solutions Sample Questions:
An IT Manager is reviewing a feature comparison between their current on-premises IT monitoring tools and the OpsRamp AIOps platform.
Feature Comparison:
| Capability | Legacy Tools | OpsRamp (HPE SaaS) |
| : | : | : |
| Discovery & Monitoring | Manual, siloed by domain | Full-stack, hybrid cloud |
| Alerting | Static thresholds, high volume | AIOps-driven correlation |
| Remediation | Manual runbooks | Automated, policy-based |
| Management | Multiple, separate consoles | Unified, service-centric view | After reviewing the chart, the IT Manager states, "I'm concerned about alert fatigue. My team is overwhelmed with notifications, and they can't tell what's important." How should the sales professional use the information in the chart to address this specific objection?
- A. Highlight that OpsRamp uses AIOps to correlate events, suppressing noise and intelligently escalating only the root-cause incidents, thus reducing alert fatigue.
- B. Focus on the unified management console as the primary way to manage the high volume of alerts.
- C. Emphasize that OpsRamp can automate the remediation of issues, so the alerts are less important.
- D. Explain that OpsRamp's full-stack discovery will find even more things to generate alerts for.
During a sales conversation about a large data center refresh, a customer raises a significant objection.
Customer Objection:
"We simply don't have the capital budget approved for a multi-million dollar hardware purchase this year. We want to modernize, but our board is pushing to shift all major IT investments to a recurring, operational expense model." Which HPE offerings are specifically designed to overcome this type of financial objection? (Choose 2.)
- A. HPE Services for break/fix hardware support.
- B. HPE ProLiant servers with the highest core counts and memory.
- C. HPE Financial Services, which provides flexible payment solutions like leasing and financing.
- D. HPE GreenLake, which provides a pay-per-use consumption model.
- E. HPE Training Services for technical certifications.
A partner is hesitant to lead with HPE GreenLake because they are accustomed to the large, upfront revenue and margin from traditional hardware sales.
Partner Objection:
"The as-a-service model seems like it will reduce my initial deal size and profitability.
Why should I change my sales motion from a traditional CapEx sale to a GreenLake OpEx deal?" How should an HPE channel manager explain the benefits of the as-a-service model *for the partner*?
- A. Emphasize that the partner can add their own managed services on top of the HPE GreenLake platform to create new, high-margin offerings.
- B. State that as-a-service deals require less sales effort and technical knowledge.
- C. Advise the partner to only sell HPE GreenLake to customers who do not have any capital budget.
- D. Explain that the partner can build a recurring revenue stream, increasing their business valuation and customer lifetime value.
- E. Tell the partner they will make the exact same upfront margin as a traditional sale.
A customer with strong Environmental, Social, and Governance (ESG) goals wants to understand how HPE can help them build a more sustainable IT strategy. They are particularly concerned about energy consumption and overprovisioning in their data center.
Which HPE offerings and capabilities should a sales professional highlight to address these sustainability concerns? (Select all that apply.)
- A. The use of older, less efficient hardware that has already been fully depreciated to avoid new manufacturing.
- B. HPE's Asset Upcycling Services, which provide a secure and environmentally responsible way to retire old IT equipment.
- C. The HPE Sustainability Dashboard, which provides visibility into IT energy consumption, carbon footprint, and utilization metrics.
- D. The ability to purchase servers with the maximum possible number of CPUs and memory modules to ensure future capacity.
- E. The HPE GreenLake consumption model, which helps eliminate overprovisioning by aligning capacity with real-time needs.
An HPE partner has a successful HPE GreenLake deployment with a mid-sized financial services client. The partner is analyzing the customer's usage data in the HPE GreenLake platform to find opportunities for growth.
Consumption Analytics Insights:
- Compute usage is stable and predictable.
- Storage consumption is growing at 20% month-over-month.
- The customer has not yet enabled any of the advanced data protection services.
- Network traffic to public clouds is increasing, suggesting new hybrid application development.
Based on this analysis, what are the most logical expansion opportunities for the partner to propose? (Choose 2.)
- A. Propose reducing the customer's compute commitment to save them money.
- B. Suggest the customer stop developing hybrid applications.
- C. Propose adding OpsRamp to provide visibility and management for their new hybrid applications.
- D. Recommend replacing all existing storage with a larger, upfront capital purchase.
- E. Propose adding HPE GreenLake for Backup and Recovery to protect their growing data.
