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SAP C_HYBIL_2017 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Processes | - Order and contract management flows - Revenue accounting item monitoring - Integration with SAP CRM and SAP ERP |
| Topic 2: SAP Hybris Billing Fundamentals | - Key components: Convergent Charging, Convergent Invoicing - Contract Accounting integration - Overview of SAP Hybris Billing solution |
| Topic 3: Configuration and Implementation | - Revenue Accounting setup and execution - Pricing and usage data modeling - Billing and Revenue Innovation Management (BRIM) configuration |
SAP Certified Application Associate - SAP Hybris Billing - 2017 Sample Questions:
1. The revenue accounting items do not contain a value for?
A) Migration package
B) None of above
C) Fully migration
2. You can now use live rates with trade promotion management to do the following:
Note: There are 2 correct answers to this question.
A) Integrate with SAP CRM funds management to post budget amounts based on live rates
B) Text determination
C) Plan and calculate promotional budgets for trade promotion activities
D) Integration with SAP NetWeaver Business Warehouse
3. This feature allows you to track the marketing dollar commitments and actual expenses coming from campaign activities.
Note: There are 2 correct answers to this question.
A) New button to run fund availability check
B) New mapping of ERP cost elements to CRM expense types
C) New value category for commitments in fund OVP
D) New search criteria in fund-related searches
4. Enhancements to conversion of marketing prospect to business partner include the following:
Note: There are 2 correct answers to this question.
A) An interaction center agent can convert a marketing prospect to a business partner in the case of inbound calls. You can authorize the interaction center agent to manually convert the marketing prospect to a business partner. The conversion can also be automated.
B) You can now navigate directly to the overview page of the target group from the overview page of the external list after you create a target group.
C) You can carry out single conversion for a marketing prospect who is a contact persoi in an organization or an individual. You can carry out mass conversion using the mapping format with the corresponding fields for the filter criterion "Person".
5. Multisession in the interaction center (IC) has been enhanced. Multisession allows IC agents to handle interactions with multiple customers at the same time. These capabilities have been enhanced so that you can now do the following:
Note: There are 3 correct answers to this question.
A) View and save transcripts of interactive scripts
B) Work in multiple sessions at the same time
C) Calculate how much time was spent in each session
D) Accept a phone call from a customer while already in a chat with another customer
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,C | Question # 3 Answer: B,C | Question # 4 Answer: A,C | Question # 5 Answer: A,B,C |



