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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation Basics and Fine Tuning | 8%-12% | - Configuration and administration tasks - Fine-tuning timeline and dependencies - Tailoring standard settings |
| Product and Pricing | 8%-12% | - Trigger pricing in sales documents - Internal and external pricing determination - Pricing components configuration |
| Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Lead distribution and qualification - Revenue scheduling and sales stages |
| Data Migration and Integration | >12% | - Data migration templates and workbench - Pre-packaged integration scenarios - Troubleshooting migration issues |
| Territory Management | <8% | - Territory hierarchy setup - Territory determination rules |
| Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| Reporting and Analytics | 8%-12% | - Excel integration with reports - Custom report components - Interactive dashboards |
| User Management | 8%-12% | - Business roles and access rights - User creation and maintenance - Access control management |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Question 1
What type of confirmation is received for an availability check when you use the Quotation Request External Pricing option from SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A. Non-binding Confirmation
B. Binding Confirmation
C. Future Confirmation
D. Semi-binding Confirmation
Question 2
You have enabled offline pricing for SAP Hybris Cloud for Customer. What is the only field available for Order Item entry in SAP Hybris Cloud for Customer extended mobile app?
Please choose the correct answer.
Response:
A. Negotiated Price
B. Base Price
C. Calculated Price
D. Estimated Price
Question 3
How can you give a business user access to a work center view?
There are 2 correct answers to this question.
Response:
A. Create a business role that has access to the work center view and assign it to the business user.
B. Use business scoping to activate the work center containing the view
C. Assign the business user to the territory structure.
D. Copy the access rights from a business user who already has access to the work center view
Question 4
What must you define to enable upsell and downsell product recommendations in sale quotes?
Please choose the correct answer.
Response:
A. Product groups
B. Product lists
C. Product categories
D. Product hierarchies
Question 5
You want to transfer data from SAP Sales Cloud to an external Web page in an additional browser window. Which mashup type do you recommend?
Please choose the correct answer.
Response:
A. HTML mashup
B. Data mashup
C. URL mashup
D. Custom mashup
Solutions:
| Question 1 Answer: A | Question 2 Answer: D | Question 3 Answer: B,D | Question 4 Answer: B | Question 5 Answer: C |
