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Avaya 6401-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - Fault Diagnosis and Recovery - System Monitoring |
| Topic 2: Call Routing and Features | - Inbound and Outbound Call Routing - Voicemail and Auto Attendant Configuration |
| Topic 3: Installation and Initial Configuration | - System Setup and Licensing - Basic Network Configuration |
| Topic 4: User and Extension Management | - User Provisioning - Extension Configuration |
| Topic 5: IP Office System Overview | - Deployment Models - Architecture and Components |
