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Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance and Troubleshooting | 20% | - Alarm and log analysis - System monitoring and health checks - MWI, messaging, and call quality troubleshooting - Failover, survivability, and fallback procedures |
| Features and Applications | 10% | - Capacity and performance management - Messaging features and administration - Advanced communication features |
| Integration and Protocols | 20% | - SIP, H.323, DCP protocols configuration - Trunk configuration and shuffling/hairpining - Integration with Session Manager and System Manager - Network and security configuration |
| System Administration and Configuration | 25% | - Endpoint and station setup - Call routing, coverage, and call handling - CM Messaging mailbox and user provisioning - System parameters and feature configuration |
| Installation and Initial Configuration | 25% | - Server and media gateway integration - License file installation and validation - CM Messaging R6.0 deployment and setup - Avaya Aura Communication Manager R6.0 installation |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation FAQs: Straight Answers
Delivery takes seconds to minutes: payment clears, download links go live, and an email copy arrives almost immediately — install on as many computers as you need, and contact support if 2 hours pass with nothing. For the what-if: take the corresponding 6002.1 exam within 60 days of purchase, and if you fail, apply for a full refund by submitting a scanned enrollment slip and your official Score Report PDF within 2 days of the exam — we process it within 7 days. Conditions: exams taken within 3 days of purchase don't qualify, the candidate's name must match the payer's, and free or expired products are excluded. Or exchange for two equal-value exam products free and keep the updates.
Through the vendor's official registration channels:
The exam runs Online proctored or in-person at authorized testing centers, so pick the setup that suits you when booking.
The Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation is the official Avaya exam behind the Avaya Certified Implementation Specialist (ACIS) - Communication Manager and CM Messaging certification at the Professional level. It's how the vendor verifies that your skills meet its standard — and how employers know they do. Related credentials include Avaya Aura Implementation Track, useful context if you're mapping a longer certification path.
60–69 questions, 90–105 on the clock. That ratio is the real exam-within-the-exam: budget your time per question, learn to flag and move on, and rehearse in the GuideTorrent engine under real timing until finishing comfortably becomes your default.
The vendor recommends the following:
- Avaya Aura Communication Manager R6.0 Implementation Training
- CM Messaging R6.0 Administration Course
No time for scheduled classes? You're not alone — most of our customers are working IT professionals. The 6002.1 practice questions from GuideTorrent deliver the self-paced alternative, ready whenever your calendar is.
The Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation blueprint divides into 5 domains, with System Administration and Configuration (25%), Features and Applications (10%), Maintenance and Troubleshooting (20%) among the headline areas. Let the weightings steer your hours — they tell you where the questions concentrate. The full outline above shows every subtopic.
Registration costs 125 USD, and passing requires 68%–70%. Credit card is the standard, secure way to pay — and note the fee applies per attempt, so a retake costs full price again. Practicing with the 69 questions from GuideTorrent until your mock scores clear the bar comfortably is the cheaper insurance.
Recommended: Hands-on experience with Avaya Aura Communication Manager, VoIP fundamentals, and basic networking knowledge Vendor policies evolve, so before booking, confirm the latest eligibility details on the official exam page (official 6002.1 exam information).
Yes — never bought from us before? Download the free PDF demo first and see the quality directly. Purchases include 365 days of free updates, with the latest version sent to you automatically whenever it releases; expired update periods renew at 50% off.
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
A newly installed main Cm 6.0 server indicates it is in license error mode. A technician again 45 minutes later and it is still in error mode. The license was installed from the system management interface (SMI)?
Which statement describes the reason for the error mode?
- A. The license audit runs every 60 minutes and the error will be resolved in 15 minutes.
- B. The server cannot communicate with the IPSI or media gateway whose serial number was used in the license file.
- C. The installer loaded a license for one of the survivable servers, not the main server, and the IPSIs, media Gateways, and/or IP phones have registered to it
- D. The installer used the wrong interface to install the license and it is therefore not installed.
Correct Answer: D 🗳️
Which statement describes the action to assure the CM_Simplex Template was installed correctly?
- A. From a browser using the communication Manager IP address, successfullylog into the communication manager system management interface (SMI)
- B. When monitoring the template installation workflow status, verify the message, "Wizard completely successfully" displays.
- C. From browser logged into Systen Management Console, verify cm and utility_Server appear and application state is running.
- D. From a browser logged into communication manager, select administration > server( maintenance)> server>process status, click on view and verify communicaMgr appears.
Correct Answer: C 🗳️
Which Ethernet port on S8800 server is connected to the customer network?
- A. ETH0
- B. ETH1
- C. ETH2
- D. ETH3
Correct Answer: A 🗳️
Which communication manager 6.0 command is used to add a new survivable
- A. add surviveable-processor
- B. add survivable-processor ess <node-name>
- C. add survivable-processor core
- D. add survivable-processor <node-name>
Correct Answer: D 🗳️
Which statement describes the action to assure the CM_SurvRemoteEmbeded template was installed correctly?
- A. From a browser logged into the system Management console verify cm, bsm, and utility_server and application status is running
- B. From a browser, using the communication manager IP address, successfully log into the communication manager system management.
- C. When monitoring the template installation workflow status, verify the message. "Wizard completed successfully" displays.
- D. From a browser logged into communication Manager, Select administration > server (Maintenance)> server>Process Status. Click on view.
Correct Answer: A 🗳️
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